Call us on 07795 233 817 or 0203 5444 302
Privacy Policy
This privacy policy sets out how WeFixUK Ltd collects, uses and protects any information that you give WeFixUK when you use this website, by email, phone or in person.
WeFixUK is committed to ensuring that your privacy is protected. Should we ask you to provide certain information, by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
WeFixUK may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What information do we collect
We may collect the following information:
• Name
• Contact information including email address
• Demographic information such as postcode
• Other information relevant to the service you have required us to provide such as appliance brand
What do we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• To provide safe and efficient service
• Internal record keeping
• To improve our products and services
Additionally, we use this Information to:
  • Communicate with you;
  • Screen our services for potential risks; and
  • When in line with the preferences you have shared with us, provide wider public with information or advertising relating to our services.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Currently, we do not use any cookies on our website.

 

Your rights

 

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

Additionally, if you are a European resident please note that we are processing your information in order to provide services you have requested, or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. All companies, whose services we use, and share your information with, have stated their commitment to full compliance with EU GDPR.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

 

Data retention
We will hold your lawfully obtained Information for our records unless and until you ask us to delete this information, or for the minimum length of time required by law, if the latter occurs first.
Breach procedure

In the case of security breach, we commit to notify you within 48 hrs of receiving the information about the breach, if we suspect that your personal information may have been accessed by unauthorised people.